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成功與老外談生意的“九要決”(2)
6、Don#39;t Ask Questions That Require A Yes Or No Answer.不要提那些答案是“是”或“不是”的問題。
Whereas North Americans tend to say yes when they mean yes and no when they mean no, that#39;s simple not the case in most other cultures. In Asian countries, for example, it is considered impolite to say no, so Asians may answer affirmatively if only to mean "yes, I heard you." Europeans, on the other hand, may initially react negtively to any question, but they actually mean "maybe" or "it depends." In many countries, the answer you get is what the person thinks you want to hear.
北美洲人心里想說“是”就說“是”,心里想說“不是”就說“不是”,而在其他許多國家,情況就根本不是這樣。例如:在亞洲國家,說“不”被認為是不禮貌的,因此亞洲人的肯定回答可能只是說“是的,我聽到你說的了!绷硪环矫妫瑲W洲人對任何問題開始都可能作出否定的反應,但是,實際上他們的意思是“可能(或許)”或“看情況再說(視情況再定)”。在許多國家,你所得下馬看花回答是同你交往的人認為你想聽到的話。
7、Earn About The Country#39;s Body Language.
懂得外國的身體動作語言。
Gestures have various meanings in different places. In Yugoslavia turning the head from side to side means yes; in Japan, looking someone in the eye is considered judgmental or hostile; and in Ghana, thumbs up is a rude gestures. To avoid giving offense, keep your hands quiet.
在不是地方姿勢有著不同的意思。在南斯拉夫,搖頭意味著“是”;在日本,正視某人的眼睛被認為是指責或有敵意;在加納,翹大姆指是粗魯手勢。為了避免得罪他人,雙手最好是別亂動。
8、control Your Style Of Expression.
表達方式要克制。
The North American style of expressing emotions is considered impulsive and wild by Asians but restrained and cold by Latin Americans. You need to be aware of how your habits of emotional expression will affect peoplei n a particular culture.
亞洲人認為,北美洲人表達情感的方式是沖動和狂熱的,而拉丁美洲人卻認為他們是克制的和冷靜的。你必須明白你表達情感的習慣在某一特定文化背景下會對人們產生何種影響。
9、Don#39;t Interrupt Periods Of Silence.
不要在沉默時插話。
Many foreigners are offended by the North American penchant for jumping in to fill any gaps in a conversation. Speakers in many cultures enjoy periods of silence and use them to gather their thoughts. Be patient. Allow the person to formulate what he or she wants to say, and try not to be "helpful" by putting words into the other person#39;s mouth.
北美洲人愛在交談間隙中插話許多外國人對此感到不愉快。許多國家的人喜歡在談話中間有沉默的間隙,以便進行思考。此時,要耐心。讓人家琢磨好自己想要說的話,落要試圖插話”幫助“人家把話講出來
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