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飯店交流林林總總 Have you a reservation?
飯店交流林林總總 Have you a reservation?
前廳：
1、Have you a reservation?
您預(yù)定過了嗎？
2、May I know your name and room number?
您能告訴我您的名字與房間號嗎？
3、Here is your room key.
給您房間鑰匙。
4、Please pay at the cashier's desk over there.
請去那邊帳臺付款。
5、Are these your baggage?
這些是您的行李嗎？
May I take them for you?
我來幫您拿好嗎？
客房部
6、Housekeeping. May I come in?
客房服務(wù)員，我可以進來嗎？
7、Leave your laundry in the laundry in the laundry bag behind the bathroom door.
請把要洗的東西放在浴室門后的洗衣袋中。
8、I hope I'm not disturbing you.
我希望沒有打擾您。
9、One moment ,madam. I'll bring them to you right away .
等一會兒，夫人。我馬上送來。
10、I’ll send for an electrician( doctor...)
我給您請電工（大夫……）。
餐飲部：
11、Sit down, please .Here is the menu.
請坐，給您菜單，先生。
May I take your order, sir?
您要點菜嗎？
12、What would you like to have, coffee or tea?
您要喝咖啡還是茶？
13、Would you like to have any wine with you dinner?
您用餐時要喝點酒嗎？
14、Service hours are:
（餐廳）供應(yīng)時間是：
7:00a.m.to 9:00a.m.for breakfast.
早餐7點到9點。
11:30a.m.to1: 30p.m.for lunch.
午餐11點半到1點半。
6:30p.m.to 8:30p.m.for dinner.
晚餐6點半到8點半。
15、Here is the bill. Please sign it.
這是您的帳單，請簽字。
歡迎和問候語：
1、Good morning(afternoon, evening), sir(madam)
早上（下午、晚上）好，先生（夫人）。
2、How do you do?
您好！（初次見面）
Glad to meet you .
很高興見到您。
3、How are you?
您好嗎？
Fine, Thanks. And you ?
很好，謝謝。您好嗎？
4、Welcome to our hotel (restaurant , shop).
歡迎到我們賓館（餐廳、商店）來。
5、Wish you a most pleasant stay in our hotel .
愿您在我們賓館過得愉快。
6、I hope you will enjoy your st
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